Network Issue

Incident Report for Lunar CRM

Resolved

This incident has been resolved.

Posted Nov 28, 2023 - 14:53 GMT

Monitoring

Our services are back up and running after a system reboot. Engineers are continuing to investigate the root cause of the problem.

Posted Nov 27, 2023 - 12:48 GMT

Update

We are continuing to investigate this issue.

Posted Nov 27, 2023 - 11:58 GMT

Update

We're sincerely sorry for the delay in fixing this issue. Engineers from multiple departments are working on a solution.

Posted Nov 27, 2023 - 11:32 GMT

Update

Our service provider is continuing to look into this issue.

Posted Nov 27, 2023 - 11:18 GMT

Update

Our service provider is looking into this as a matter of urgency. We'll provide an additional update ASAP.

Posted Nov 27, 2023 - 10:40 GMT

Investigating

We are currently investigating this issue.

Posted Nov 27, 2023 - 10:23 GMT

This incident affected: CRM, Letters / Emails / SMS, and Reports.