Monitoring - This is now fixed and the replies will coming through to you as normal. Our partner is working on recovering the missing messages during the down time.
Jan 25, 09:54 GMT
Identified - Our partner has identified a problem and is looking for a fix.
Jan 25, 08:18 GMT
Update - Our partner has acknowledged a problem and is investigating further.
Jan 22, 17:09 GMT
Investigating - We have had reports that SMS replies aren't currently being delivered to the CRM. We have escalated this with our provider and await a response.
Jan 22, 17:07 GMT
CRM Operational
90 days ago
100.0 % uptime
Today
Letters / Emails / SMS ? Operational
90 days ago
88.43 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 28, 2021

No incidents reported today.

Jan 27, 2021

No incidents reported.

Jan 26, 2021

No incidents reported.

Jan 25, 2021

Unresolved incident: SMS Replies.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021
Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021
Resolved - This incident has been resolved.
Jan 15, 09:00 GMT
Investigating - We are currently investigating this issue.
Jan 15, 08:58 GMT
Jan 14, 2021

No incidents reported.